Shipping & Delivery
At Buyorm.com, we strive to provide a smooth and efficient shopping experience. This Shipping and Delivery Policy outlines the terms and conditions for shipping your orders.
1. Shipping Locations
We currently ship to addresses within the United States only.
2. Processing Time
- Order Processing: Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Costs
Shipping costs are calculated at checkout based on your location and the weight or size of your order.
Standard Shipping:
- Delivery time: 5–7 business days
- Tracking information will be provided via email once the order is shipped.
Express Shipping:
- Delivery time: 2–3 business days
- Additional charges apply for this service.
4. Free Shipping
- Free shipping is available on orders over $50 within the United States.
- Orders qualifying for free shipping will be sent via standard shipping.
5. Delivery Timeframes
Delivery timeframes are estimates and may vary due to factors beyond our control, including:
- Weather conditions
- Shipping carrier delays
- Remote delivery locations
6. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your package.
- Please allow up to 24 hours for tracking updates to appear on the carrier’s website.
7. Failed Deliveries or Incorrect Addresses
- Customers are responsible for providing accurate shipping information.
- If a delivery fails due to an incorrect or incomplete address provided by the customer, the cost of reshipping the order will be borne by the customer.
8. Damaged or Lost Shipments
- If your package is damaged during shipping or does not arrive within the estimated timeframe, please contact us at support@buyorm.com.
- For damaged items, include photos of the package and item in your email.
- We will work with the carrier to resolve the issue and may offer a replacement or refund if applicable.
9. International Shipping
We currently do not offer international shipping.
10. Contact Us
For any questions or concerns regarding shipping and delivery, please contact us:
Email: support@buyorm.com
Phone: (504) 456-5858
Address: 2321 Fayette St, Kenner, Louisiana, 70062, United States
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